GA Vonage (Ericsson)

Vonage Voice/Video API AI connectors (Audio Connector) + AI Studio

Vonage's Voice and Video APIs can stream call audio over WebSocket (Audio Connector, 8/16/24 kHz PCM) or WebRTC (Video Connector) to your own AI pipeline, with a Pipecat serializer; AI Studio is the low-code agent builder priced per session.

Est. per minuten/a

Overview

Best for: Teams already on Vonage telephony or Video API who want to plug in their own AI pipeline.

At a glance

All-in priceNo
Entry plan $/mo$0
Phone numbersYes
Own LLMYes
Own keysYes
No-codeYes
WebRTCYes
WebSocketYes
Phone / SIPYes
Self-hostNo
Open weightsNo

Voice API per-minute rates could not be verified. AI Studio (low-code) is priced per session plus per-request NLU charges.

Audio in

Linear PCM 8/16/24 kHz over WebSocket

Audio out

Same (bidirectional)

Languages

Depends on your models.

Latency

No verified number.

Regions

Global.

Compliance

Not verified in this research.

Features

  • telephony
  • WebSocket audio streaming
  • Pipecat serializer
  • per-second billing on Voice API (vendor claim)
  • low-code builder (AI Studio)

Pricing

WhatPriceUnitNotes
Voice API minutesNot verifiedper minute (billed per second)vonage.com pricing page returned 403 to the research tool; rates vary by country.
AI Studio NLU / Knowledge AIabout $0.007-$0.008per requestSources disagree ($0.00803, $0.007, $0.0073); Knowledge AI $0.0073/request.
How the per-minute estimate was worked out

Could not verify current Vonage per-minute voice rates. Vapi's pricing page lists Vonage telephony at $0.00814/min as a pass-through reference.

Free tier: Not verified.

Source: developer.vonage.com

Setup

  1. Create a Vonage application with Voice (and/or Video) capability and a number.
  2. For phone calls, answer with an NCCO 'connect' action to a websocket endpoint, or use the Audio Connector SDK for Video sessions.
  3. Run your STT/LLM/TTS pipeline on the WebSocket (Pipecat has a Vonage serializer) and stream PCM back.

Endpoint

Voice API answer_url returning NCCO; WebSocket endpoint you host

Authentication

Application ID + private key (JWT)

Quick start javascript

// Express answer_url: connect an inbound Vonage call to your AI WebSocket (16 kHz linear PCM)
import express from "express";
const app = express();
app.get("/answer", (req, res) => {
  res.json([
    { action: "talk", text: "This call is with an AI assistant and may be recorded." },
    { action: "connect",
      endpoint: [{ type: "websocket", uri: "wss://ai.example.com/vonage",
                   "content-type": "audio/l16;rate=16000",
                   headers: { caller: req.query.from } }] }
  ]);
});
app.listen(3000);

Written from the current docs. Check the vendor's SDK version before you ship.

Warnings

Pricing not verified

Vonage's voice pricing page could not be fetched in this research; confirm rates in the dashboard.

AI Studio priced per session, not per minute

Sessions plus per-request NLU/Knowledge AI charges plus standard voice minutes; professional services packs start at $3,300/month.

NCCO snippet from general knowledge

The websocket connect NCCO shape is long-standing but was not re-verified against current docs here.

Bring your own AI stack

Connectors only move audio; all STT/LLM/TTS costs and latency are yours.

Plus 12 warnings that apply to all platforms and telephony APIs. See category warnings.

Limits

  • AI Studio fair use: average max 50 events per session

Models and products

NameStatusNotes
Audio Connector Server SDKGAPython; WebSocket PCM 8/16/24 kHz; bidirectional flag lets you inject audio back; works with Voice API and Video API.
Video Connector Server SDKGAWebRTC, audio+video, Video API only.
AI StudioGASession-volume tiers (10K-300K sessions/month) plus per-request AI charges; voice minutes billed at standard Voice API rates.

Docs and sources

Docs

Sources used

Not fully verified

All per-minute voice rates; AI Studio tier prices; NCCO websocket fields.

Similar platforms APIs

Spotted a wrong price or a dead link?